Website Terms & Conditions
These Terms of Use govern your access to and use of the Bio Aesthetic website, online store, content, forms, booking links, promotions and digital services operated by Bio Aesthetic Holdings Pte Ltd.
Last updated: May 2026Section 1
By accessing or using this website, submitting an enquiry, making a booking, purchasing a product or trial, using our online store, or interacting with our digital services, you agree to be bound by these Terms of Use.
If you do not agree with these Terms, please do not use this website or submit information through our online forms.
Section 2
This website is operated by Bio Aesthetic Holdings Pte Ltd and may include information relating to Bio Aesthetic Medispa, related outlets, services, products, promotions, treatment pages, online forms and e-commerce pages.
References to “Bio Aesthetic”, “we”, “us” or “our” refer to Bio Aesthetic Holdings Pte Ltd, its related brands, outlets, employees, representatives and authorised service providers, where applicable.
Section 3
The content on this website is provided for general information about beauty, skin, body, wellness, products, services and promotions. It is not intended to be a substitute for a personalised consultation, professional advice, diagnosis or treatment recommendation.
While we aim to keep our website information accurate and updated, we do not warrant that all content is complete, current, error-free or suitable for your individual circumstances.
Any results, descriptions, timelines, expected outcomes, images, examples or treatment explanations are general in nature. Individual suitability and outcomes may vary depending on skin condition, body condition, lifestyle, treatment response, aftercare and other factors.
Section 4
Treatments, products and services mentioned on this website may not be suitable for everyone. Suitability should be assessed through an appropriate consultation or service assessment before treatment.
You are responsible for providing accurate and complete information about your skin condition, body condition, allergies, pregnancy status, health history, recent procedures, current medications, skincare routine and any other information relevant to your treatment or purchase.
We reserve the right to decline, postpone or modify a treatment, service or purchase where we believe it may not be suitable, safe, appropriate or available.
Section 5
Appointment bookings are subject to outlet availability, staff availability, treatment availability, customer suitability and confirmation by our team.
If you are unable to attend your appointment, please inform us as early as possible. Late arrivals, last-minute cancellations or missed appointments may affect your booking, package usage or eligibility for promotional terms, where applicable.
We may contact you by phone, WhatsApp, email or other communication channels to confirm, reschedule or follow up on your appointment.
Section 6
Online purchases, trials, packages, vouchers, products and services are subject to product availability, outlet availability, payment confirmation, suitability and any specific terms stated on the relevant page.
Prices, descriptions, inclusions, validity periods, redemption conditions and availability may change from time to time without prior notice, unless otherwise stated.
By making a purchase, you agree to provide accurate billing, contact and redemption information. We are not responsible for delays or issues caused by inaccurate or incomplete information provided by you.
Section 7
Promotions, first-trial prices, packages, vouchers, memberships, bundles and campaign offers may be subject to specific terms, eligibility criteria, outlet restrictions, validity periods, redemption limits and availability.
Unless otherwise stated, promotions may not be exchangeable for cash, transferable, used with other offers, or applied retrospectively to previous purchases.
We reserve the right to amend, withdraw, suspend or replace promotions where necessary, including in cases of system error, pricing error, misuse, suspected abuse, operational changes or stock/service unavailability.
Section 8
You agree not to misuse this website or our digital services. This includes, but is not limited to:
We may restrict access, reject submissions, cancel orders, refuse service or take appropriate action where misuse is suspected.
Section 9
All website content, including text, graphics, images, logos, icons, videos, layouts, designs, service descriptions, brand names, page structures and other materials, are owned by or licensed to Bio Aesthetic Holdings Pte Ltd, unless otherwise stated.
You may view and use the website for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish, sell, exploit or create derivative works from our website content without prior written permission.
Section 10
Our website may contain links to third-party websites, payment gateways, social media platforms, review widgets, analytics tools, booking tools, map services, product platforms or embedded content.
These third-party platforms are not controlled by us. We are not responsible for their content, availability, privacy practices, security, policies or transactions made outside our website.
Section 11
This website is provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, error-free or free from viruses or harmful components.
To the fullest extent permitted by law, Bio Aesthetic Holdings Pte Ltd shall not be liable for any loss, damage, claim, cost or expense arising from your use of this website, reliance on website content, inability to access the website, third-party links, system errors, or unauthorised access beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
Section 12
Your personal data is collected, used, disclosed, retained and protected in accordance with our Privacy Policy and applicable Singapore personal data protection requirements.
By submitting personal data through our website, forms, WhatsApp, email, e-store, bookings or other communication channels, you acknowledge that your personal data may be handled in accordance with our Privacy Policy.
Section 13
We may update these Terms of Use from time to time to reflect changes in our services, website features, business operations, legal requirements or internal policies.
The updated version will be published on this page. Your continued use of this website after any changes are published will constitute your acceptance of the updated Terms.
Section 14
If you have questions about these Terms of Use, please contact us:
